Emergency numbers

Please see below our recommended contractors:

IN THE EVENT OF AN EMERGENCY (e.g. gas leak, flooding) CALL

Problem	Company	Contact No.
Gas Escape – if you smell gas please ensure that you call Transco immediately – they will advise you if further steps need to be taken	Transco	0800 111 999
All Electrical Problems	Neil Donald G. Jansch	07866 952 578 07866 401 513
Faulty central heating	Contract Heating	0131 458 3377 07775 023 210 07775 023 230
All plumbing problems, i.e. burst pipes, blocked toilet and blocked drains	Absolut Plumbing W A M Smith Plumbing	07973 468 103 07974 210 747
All roof leaks	K2	07970 618 302
All joinery works, lock/key problems, repairs – doors, broken windows etc	City Glass UK Ltd	07770 881 124

OTHER USEFUL CONTACT NUMBERS

Keys (replace keys, change locks etc. not 24 hours - Opening hours, Mon – Fri, 8.30am to 5.30pm Sat, 9.30am to 1.00pm (Will attend property between these hours if required)	Duncan McLaren	29 Bread Street, Edinburgh 0131 229 7802
Mice/vermin	1st Call	07712 517 926
Scottish Power	Customer Services Emergency - Electricity	0845 270 0700 0845 272 7999
Scottish Gas	Customer Services	0845 609 1133
Scottish Hydro	Customer Services – Electricity: Gas: Emergency – Electricity:	0845 300 2141 0845 755 2233 0800 300 999
City of Edinburgh Council	Council Tax Department	0131 469 5651
City of Edinburgh Council 24 Hour Emergency To deal with maintenance problems concerning neighbouring properties	All Other Services	0131 200 2000
City of Edinburgh Council HMO 24 hour Hotline – nuisance neighbours	Complaints	0800 085 4667

Please be aware that if the repair is found not to be the landlord’s responsibility because of tenant misuse rather than wear and tear the invoice will then be forwarded to you for payment. If it is the landlord’s responsibility the invoice will be sent to Cullen Property.